Amazon Australia Announces Free Same-Day Delivery on More Than One Million Items for Prime Members in Sydney
New Same-Day Delivery Service NOW available to majority of Sydneysiders on more than one million items on eligible orders over $49
Australian cricketing icon Mitch Starc appointed as Amazon Australia’s ‘Chief Speed Officer’ to make extra special speedy deliveries
Amazon Australia’s commitment and ongoing investment to faster delivery times comes as new report shows Australian consumers save millions thanks to fast delivery
SYDNEY, AUSTRALIA – 21 August, 2024 – Today, Amazon Australia launched Prime Free Same-Day Delivery in Sydney, reaffirming its commitment to faster deliveries for Prime members in Australia. Same-Day Delivery is free to Prime members on eligible orders over $49, and is available to the vast majority of Sydney residents, covering over 90% of the city’s population.
Prime members can now order from more than one million products as late as midday for delivery before 10pm that day, making it even more convenient to shop on Amazon.com.au – from click to doorstep in just a few hours. To celebrate the launch and make some extra special deliveries, Amazon Australia has appointed cricketing superstar and Australia’s fastest bowler, Mitch Starc as their ‘Chief Speed Officer’.
Prime members can now order from more than one million products as late as midday for delivery before 10pm that day, making it even more convenient to shop on Amazon.com.au – from click to doorstep in just a few hours. To celebrate the launch and make some extra special deliveries, Amazon Australia has appointed cricketing superstar and Australia’s fastest bowler, Mitch Starc as their ‘Chief Speed Officer’.
Janet Menzies, Country Manager for Amazon Australia, said, “We are focused on getting even faster for Prime members and are thrilled to be hitting a major milestone with the announcement of free Same-Day Delivery across a huge range of products for members in Sydney. We know that busy Australians really appreciate the time saved and the reliability of knowing that their order will arrive when we say it will. In fact, a report out today shows that faster online delivery times are estimated to have provided nearly $350 million of value to Australian consumers through improved convenience and time-saved over the past decade.”
“Now for Prime members in Sydney, that is as fast as the very same afternoon or evening. We are really proud of the range of products that are eligible for Same-Day Delivery, meaning that you can get everything from a torch for your family camping trip to a water bottle for kids’ footy practice.”
Amazon Australia aims to expand product selection and delivery areas eligible for Amazon’s Prime Free Same-Day Delivery and One-Day Delivery, to provide more Australian Prime members access to even more products, faster. Prime members outside of Same-Day or One-Day eligible locations can still benefit from free delivery in as fast as two days on eligible orders.
A report released today from Mandala Partners, commissioned by Amazon Australia, looked at the benefits of fast delivery of retail products to Australian consumers and found that, in the last ten years, faster online delivery times are estimated to have provided almost $350 million of value to consumers through improved convenience and time-saved. Online retail is driving intense competition in Australia when it comes to faster delivery options, and a previous report from Mandala estimated that households have saved nearly $3,500 since 2019 thanks to the price-lowering effects of online channels.
Mitch Starc’s special deliveries
Amazon Australia’s Chief Speed Officer Mitch Starc will be making special deliveries to lucky Sydneysiders. To be in with the chance of receiving a special delivery, Sydneysiders need to head to Amazon Australia’s Instagram and share a cricket chant highlighting why they deserve a speedy delivery from Amazon Australia’s Chief Speed Officer. Mitch will arrive at their doorstep, delivering an incredible haul of cricket goods and a $1,000 Amazon.com.au gift card.
Mitch Starc, Amazon Australia’s newly appointed Chief Speed Officer said, “As one of Australia’s fastest ‘deliverers’ I know speed matters and that’s why I am proud to come on board as Amazon Australia’s Chief Speed Officer just in time for the launch of Same-Day Delivery in Sydney. What sets this service apart, is the range of products available, from the cricket ball for test training to a massage gun for the recovery session. I can’t wait to hit the road with Amazon Australia and deliver an awesome box of cricket loot to two lucky Sydneysiders.”
Prime is Amazon’s membership program providing savings, convenience, and entertainment in a single membership. Customers who have not tried Prime can unlock a 30-day free trial at amazon.com.au/prime to access the many year-round benefits. From day one of membership, members in eligible postcodes will have access to free delivery on millions of local and international Prime eligible items, with Free Same-Day Delivery on eligible orders in Sydney over $49 and Free One-Day Delivery on eligible orders in Sydney, Melbourne, Brisbane, Geelong, Gosford, Newcastle and Wollongong; access to Amazon Original series and films on Prime Video such as Fallout, Road House, The Boys S1-4, The Lord of the Rings: The Rings of Power, The Idea of You, I Am: Celine Dion and Australian Amazon Original series; The Test S1-3, Deadloch, The Lost Flowers of Alice Hart, Dance Life and upcoming series The Office alongside other popular movies and TV shows; access to 100 million songs ad-free in shuffle mode with Amazon Music and more.
Amazon’s continued investment in Australia for customers and sellers
Amazon Australia continues to grow and invest in its operations network to enable a seamless, faster, and reliable shopping experience for customers across the country, building its operational sites close to where its customers live and work. Amazon Australia now has six fulfilment centres, and 12 logistics sites, including its first robotics fulfilment centre located in Western Sydney which spans 200,000 square meters - around the land size of Taronga Zoo – and can house up to 20 million items. The business confirmed its continued commitment to its Australian operations, announcing plans to invest $1.6 billion opening five new operational sites by 2026, which will create an additional 4,500 jobs once fully operational.
Since 2011, Amazon has invested more than $15 billion across all of its businesses in Australia, including more than $5 billion in 2022 alone, in order to continue improving delivery experience for customers. Additionally, in 2023 Amazon Australia added 600 permanent roles to its operations network. This means that even more Amazon customers around Australia are now able to access an enhanced delivery experience, including faster delivery, delivery on evenings and weekends, and reattempted deliveries for customers when they are not home. To further build on its delivery capacity in Sydney, Melbourne and Brisbane to meet growing customer demand, the business has recently introduced its Delivery Service Partner program in Australia, seeking inspiring business owners to apply to the program to hire and manage their own delivery team.
Faster delivery such as Same-Day Delivery enables selling partners to get their products to more customers fast. Fulfilment by Amazon (FBA) is a fulfilment method available for sellers on Amazon.com.au, built to enable third party sellers to make the most of Amazon's advanced logistics network. FBA sellers just need to send their product to one of Amazon’s fulfilment centres and Amazon then stores, picks, packs and ships the seller’s order to customers. Amazon also takes care of customer service issues and handles any returns or refunds on behalf of the FBA seller. All products enrolled into FBA are eligible for Prime delivery, meaning that selling partners in the program may see their products delivered to Prime members in Sydney the very same day. According to Mandala Partners’ report, businesses are estimated to have gained $1.4 billion in sales revenue from faster Business-to-Customer deliveries over the last decade. This, combined with the potential to save an estimated $400 million through swifter access to inventory, means Australian businesses stand to unlock $1.8 billion of value thanks to fast delivery, the report suggests.
Michelle Tirabudi, CEO and Founder of Givewrap a Sydney-based wrapping paper creator that donates a portion of sales to charities Children's Cancer Institute, RSPCA NSW, Starlight Children's Foundation and Gotcha4Life, said, "Our customers tell us fast delivery is incredibly important, and so we think the arrival of Same-Day Delivery in Sydney is going to be a gamechanger for us and for them. How many times have you purchased a present but realised there was no wrapping paper at home? A classic dilemma solved by same-day delivery!”
“And the more Givewrap grows the more we give to our four charity partners. Seriously, why would you give once, when you can Give Twice with Givewrap."
For more information on Amazon Prime and Prime Free Same-Day Delivery, visit www.amazon.com.au/prime-free-same-day-delivery
Every Day Made Better with Prime
Prime offers the best of shopping, savings, and entertainment to more than 200 million paid members around the world. In Australia, that includes free delivery on millions of eligible local and international items for Prime members in eligible postcodes; Prime Video, which gives you access to exclusive and award-winning Amazon Original series and other popular movies and TV shows; Amazon Music Prime, which gives you access to 100 million songs ad-free in shuffle mode, thousands of stations and top playlists; Prime Reading, which gives you access to a selection of over 1,000 e-books; video game benefits with Prime Gaming; exclusive Prime member deals; access to Prime Day and more. New customers in Australia can join Prime at amazon.com.au/prime with Amazon’s 30-day free trial, and then pay $9.99 a month or $79 a year and cancel anytime.
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